Core Policy Details & Your Account Agreement
By opening an account, you confirm you meet the age and residency requirements where local law permits. Your account is personal and non-transferable; you may not share login credentials or permit others to use your balance. Deposits via DANA, OVO, GoPay and QRIS are processed by
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our payment partners and subject to their terms as well as ours. Withdrawals require identity verification before funds leave your wallet. If your account shows unusual activity, we may pause it pending review. You retain the right to request account closure at any time via our
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support team in Medan or nationwide support channels. All account disputes must be raised within 30 days of the transaction date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.